RenderKlub
Client Onboarding.
Our simple guide trough the process.
1) Understanding the issue
- Goals, audience, timelines, scope of the budget.
- References: links, boards, script.
- Constraints: brand rules, specific client asks.
2) Concept & draft
- We come up and propose set deliverables, and a delivery timeline.
- Sign an agreement around the specific deliverables and services to be provided.
- Start with a draft version based on the project needs.
3) Execution
- We work on the project and the client has full overlook over the progress trough a shared folder and digital roadmap, communication stays open all the way trough.
4) Delivery & sign-off
- Agreed-upon deliverables are handed off to the client.
- A short feedback request to help us improve our customer journey.